FAQ

What services are offered at the Wellness Center at Halifax Health?
We offer a menu of services that you can choose from, general wellness memberships will allow a client full use of our clinically-based facility anytime during our hours of operation. These memberships can be paid quarterly, yearly and in some cases monthly. Nutritional programs and nutritional consultations are offered for an additional fee if not covered by insurance. The Wellness Center can also design and facilitate corporate wellness programs for any size company. Our staff of experts are available for seminars and health fairs for the community. Please call our office for additional information on these services.

What are the steps necessary to join the Wellness Center?
Contact the Wellness Center at 386-254-4031 to take a tour of the facility and pick up an application. You can also download the application and fax it to us. Once the application is completed, an appointment is scheduled with an Exercise Physiologist for a fitness evaluation and orientation to the equipment.

Wellness Center Application 

How many visits can I have with an Exercise physiologist?
The Wellness Center staff schedules the appropriate amount of appointments until the client feels comfortable working independently. Our main goal with each individual is to teach proper form and good technique in a safe manner.

Do I need a physician referral to begin exercise?
In some cases, based on risk factors the Wellness Center staff will fax a Physician Referral to your PCP for clearance to exercise.

How long should I plan for my exercise session? 
Generally each session last about one hour depending on the individual.

What type of credentials does the staff at the Wellness center hold? 
The staff has either a Bachelors or Masters in Exercise Science with further credentials from the ACSM and NASM. All staff is BLS certified.

What are the hours of operation? 
The Wellness center is open Monday – Friday from 6am – 8pm and Saturday from 8am – 1PM.

Are there rules about attire? 
Athletic shoes must be worn at all times. Flip flops/sandals are not permitted. Comfortable exercise clothes including shorts, sweat pants or athletic wear is appropriate.

Can I put my account on hold for vacations? 
You cannot put your account on hold for vacations, but you can put your account on hold for documented medical reasons.

Are lockers available?
Lockers are available for daily use and locks are provided. Annual locker rentals are available for a nominal fee.

Should I bring a towel with me to exercise?
Towels are provided at the front desk.

Can I bring a guest with me to exercise?
Members are allowed to bring a quest for free one time per calendar year; otherwise a daily guest fee is $5.00.

What does the fitness assessment and evaluation entail? 
This hour long session includes a medical history, health/lifestyle screening, risk analysis, cardiovascular and body composition, measurements, strength testing, flexibility, base line spirometry, discussion of any medical conditions, physical limitations and/or injury, of course, realistic goal setting. A program is then designed for the client based on the findings in the assessment. With this process, we can assure the client that their program will help them achieve results they never thought possible and to do it in a safe way.

What if I have never worked out before? Will I feel comfortable?
At Halifax Health Wellness Center, we cater to the individual that may not feel comfortable in a regular gym setting. We offer a non-intimidating friendly atmosphere staffed with a team of knowledgeable, experienced specialists that deliver an unparalleled customer service experience.

Are showers available?
Yes, we do have personal showers stocked with shampoo and soap. Towels and hair dryers are provided.

Do I have to sign a contract?
You do not have to sign a contract. We offer quarterly and annual memberships. In some cases, individuals can pay a monthly fee.

Will you bill me? When do I pay?
You pay at the time of sign up or at the time of service. We handle all payments at the front desk.

What form of payments do you take?
We accept M/C, Visa, Discover, Amex, cash or check. Employees that are not covered under VHN of FHCP can payroll deduct their membership.

Where is the Halifax Health Fitness Center located? 
We are located at 201 N. Clyde Morris Blvd on the 3rd floor of the 201 building.

Do you offer child care at your facility?
Not at this time.

Are your services covered by insurance?
Although we feel very strongly that wellness should be covered by insurance, in most cases it is not. At this time, Florida Health Care Plans and Volusia Health Network (Halifax Health Employees) are the only two insurance plans that cover membership costs. Keep in mind, studies have shown that early intervention and preventive measures, such as the addition of exercise and proper nutrition in our daily regime, can correct and/or prevent certain disease and medical conditions. When we take responsibility for our health, we can reduce stress levels and help our bodies prevent disease.