Patient Billing

Although your bill is due and payable at the time of your discharge, it sometimes requires several days to record all charges and payments on your account.

At your request you will be mailed an itemized statement reflecting such charges and payments and any remaining balance due.

Remember that Halifax Health Medical Center is billing for hospital charges only. Professional fees from your physician, specialists, and for radiology and pathology services or other specialized professional services will be sent by those providers or designated billing representative.

Questions about such billings, and arrangements to pay them should be made directly with each provider.

Patient Business and Financial Services

One call does it all when it comes to patient registration and billing thanks to Halifax Health’s Patient Business & Financial Services.

This centralized service makes it easy for prospective patients to register prior to coming to Halifax Health for services. In addition, customer service representatives are available to answer questions about bills and insurance coverage. Patient Business & Financial Services is also the area responsible for patients’ medical records and health information.

For more information, visit the Patient Business & Financial Services site.

Private Room and Other Fees

The majority of insurance companies, including Medicare, do not ordinarily pay for a private room. You will be responsible for any differential if you have requested a private room, and any other room charges not covered by insurance or Medicare.

Payment may be made daily, in advance, or at the latest, at the time of discharge. In addition to private room charges not being a covered service, many insurance companies deny reimbursement that differs from what they term or classify as ‘usual and customary rates.’

Halifax Health considers our rates to be usual and customary for this area/community, and any reimbursement withheld for those reasons will be balanced billable to the patient or the patient’s responsible party.